1.3 Enhance process innovation using technology, data, and key performance objectives.

Strategic Objective

8
Total Actions
2
Planned
5
In Progress
1
Completed
0
Stalled

Actions

Strategic actions under this objective

1.3.1 Maintain effective asset management program for infrastructure.
Key Performance Indicators
Department of Public Works (DPW) to fully enter all fixed assets and vehicles into the asset management system by the end of 2025.
Establish baseline percentage of assets in the asset management database.
Reach 100% of assets in the asset management database
Public Works Recreation, Arts, and Parks Airport
2024 2025 In Progress
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1.3.2 Implement and utilize technology to enhance service delivery and reduce cost.
Key Performance Indicators
DPW, Airport, Recreation, Arts, and Parks to operate on maintenance schedule and work orders from the asset management system by the end of 2024
In Progress
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1.3.3 Review and revise the Capital Improvement Program (CIP) process to make it more efficient and relevant.
In Progress
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1.3.4 Migrating files to OneDrive and SharePoint for increased flexibility and collaboration.
Key Performance Indicators
Migrate 100% of documents from internal servers to Microsoft OneDrive/SharePoint. Create SharePoint sites consistent with collaboration to support City needs.
Create SharePoint sites consistent with collaboration to support City needs.
Completed
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1.3.5 Improve and streamline development review process.
Key Performance Indicators
Improve Planning Board application review time by 20% once application is accepted as complete
In Progress
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1.3.6 Create and review policies related to emerging technnologies such as Artificial Intelligence (AI), social media, Virtual Reality (VR), etc.
Planned
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1.3.7 Streamline patron and staff access to information

Improve the library's accessibility and usability by streamlining access to information for both patrons and staff. Focus on identifying and removing barriers, enhance both digital and physical resources, and create an environment where patrons can independently access materials and services.

Key Performance Indicators
Streamline patron and staff access to information.
There are barriers we should remove to help the public to access services.
More informed, independent citizens.
Patrons can access resources of information without library staff intervention
Library
2024 2025 In Progress
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1.3.8 Conduct initial assessment regarding feasibility of achieving accreditation status

Conduct an initial assessment to evaluate the feasibility of achieving accreditation status. Focus on analyzing requirements, identifying gaps, and developing a strategic implementation plan if accreditation is determined to be appropriate.

Key Performance Indicators
Fire Department to evaluate benefits of accreditation by December 2026 and develop implementation plan, if appropriate.
Public Works to determine feasibility by December 2025 and develop implementation plan, if appropriate.
Fire
2025 Planned
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