ACTION 1.7.3

Develop a comprehensive AI literacy training program.

Develop a comprehensive AI literacy training program for all city employees, that promotes the benefits of AI and includes data privacy and security protocols related to AI. (Training) (Privacy and Security)

In Progress 2024 2025

Key Performance Indicators

Track number of staff trained on AI-related systems.
In Progress
Current Status

Track number of staff trained on AI-related systems annually and evaluate literacy through quizzes and security tests. Aim for 100% of identified staff to be trained with 90% or higher literacy.


  • Created a ChatGPT Plus for Teams training program with literacy testing for identified AI power-users.
Timeline: 2024, 2025
Due Date: N/A
Responsible: City Manager
KPI Details